Posting a hauling request is quick and easy. Simply open the HAULa app, follow the step-by-step prompts to tell us what you need picked up, where it is located, and where it is going. Once your request is submitted, we will notify available local vetted drivers on the platform and match you with one who can complete your job.

Every driver goes through a screening and approval process before they can accept jobs. Drivers are required to provide their personal information, vehicle details, and any trailer information, as well as pass criminal and driving background checks. Once approved, they can begin accepting hauling requests through the app.

HAULa offers transparent, upfront pricing with no hidden fees. Your total cost is calculated based on factors such as the type and size of the items, travel distance, and any additional services requested. You will see your price estimate before confirming your booking, so you know what to expect. Situational charges may apply, such as wait time fees after a combined 30-minute loading/unloading window or travel time fees if the transport time exceeds the estimate.

Yes. You will receive real-time updates throughout the delivery process, including when your driver is on the way to the pickup location, when your items have been picked up, while they are in transit, and once they have arrived at the drop-off location. You can also call or message your driver directly through the app while your request is being completed.

You can contact your driver directly through the app via message to check their status. If you are unable to reach them or the issue is not resolved, please contact our support team at contact@haula.app or report the issue directly in the app so we can assist you right away.